Instructions for Sending Files

Instructions for sending files for processing

You can send files by US Mail, overnight delivery service (FedEx, AirBorne, UPS, etc.), or via courier.

Make sure you have included all the files and any special fonts (you do not need to include fonts from the Canvas 5 Font CD). We accept files on floppy, SyQuest 44, 88 or 200 MB, Zip and Jaz. With your disks, please also enclose a completed Deneba Prepress Center Output Request form.

Deneba Software

Prepress Center

7400 S.W. 87th Avenue

Miami, Florida, 33173

The main switchboard number is (305) 596-5644. The Prepress Center is at extension 125. A Deneba Prepress technician will acknowledge receipt of the files and your form via e-mail or telephone.

OR, you can send files to us electronically over the internet via our ftp server.

Before you send the files electronically, you will need to make a compressed archive that includes the files and any special fonts (you do not need to include fonts from the Canvas 5 Font CD).

Mac users: If you created your file with Canvas 5 for Mac OS

First use a compression utility such as StuffIt! or DropStuff and generate an archive of all the files. If you use a utility other than StuffIt! or DropStuff, be sure to make the archive self-extracting (sea).

Then bin-hex the archive, making sure that you include line feeds (LFs) using StuffIt!, DropStuff, BinHex5, or HQXer. See our Helper Applications page to download a copy of these utilities. Bin-hexing the archives encodes the archives for transport across the internet. If you do not bin-hex your archive, it will be corrupt and unreadable.

Windows users: If you created your file with Canvas 5 for Windows 95 / NT, make an archive of all the files using WinZip. You can download a copy of WinZip from our Helper Applications page.

Next, you will need to use a ftp utility to put the files in our PrepressCenter drop folder. NetScape Navigator 3.0 supports ftp writes, as do the utilities Fetch 3.01 (for Mac OS) or CuteFTP (Windows). Log onto our ftp server:

Service Bureau Drop Box

and "Put" your files in the folder. When your files have been transferred, you will need to notify us by faxing (to 305-273-9069) or e-mailing the Deneba Prepress Center Output Request. A Deneba Prepress technician will acknowledge receipt of the files and your form via e-mail or telephone.